Step 1: Pre-Inspection and Pick Up

We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug.  

Step 2: Dry Soil Removal

Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front and back.  A machine called a pile lifter, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile.  

Step 3: Pre-Condition

Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.  

Step 4: Pre-Spot and Fringe Preparation

Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.

Step 5: Shampoo

Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.

 Step 6: Rinse or Wash

Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs. 

Step 7: Speed Dry

Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.   

Step 8: Finishing

When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.  

Step 9: Post Inspection and Delivery

Our cleaning specialist will give the rug a final inspection and release it for delivery. Your rug will be wrapped in brown craft paper to protect it from dust and environmental soils until it is  delivered. Upon delivery, we will lay the rug for you.

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